London Congestion Charges

The London Congestion Charge is a payment of £8 for each day your vehicle travels within the center of London called the Congestion Charge Zone (CCZ). It only applies to weekday, Monday to Friday and only between 7am and 6pm and does not include Public and Bank Holidays or any days between Christmas Day, 25th December and New Years Day, 1st. January.

Entering the charge zone without paying will ultimately result in a fine, a Penalty Charge Notice (PCN), from the Transport of London (TfL) of between £60 and £180 so whether or not you go into the center of London on a regular basis, or just for a visit, you will at some point need to know and prepare for these charges. Lack of knowledge will not exempt you from these substantial fines and you are liable a soon as you cross over into the Congestion Charge Zone. However, if you are a private driver you do get the option of paying the day after, for £10, a £2 increase. Once you do pay for any day you are free to drive around the zone as much as you wish, the charge is on a per day per vehicle basis.

The Congestion Charge Zone was rolled out on 17 February 2003 but exactly four years later was extended further west of London center on 19 February 2007. It covers areas of Bayswater, Notting Hill, North and South Kensington, Knightsbridge, Chelsea, Brompton, Belgravia, Pimlico, Victoria, St. James’s, Waterloo, Borough, City of London, Clerkenwell, Finsbury, Holborn, Bloomsbury, Soho, Mayfair and parts of Marylebone. Travelling to any of these areas needs consideration of either paying for the charge or finding ways to avoid it. The boundary roads that go around the outside of this area are free of the charges and the area is well marked by having signs and road markings with the infamous white “C” in a red circle. There is a way of going through the zone without incurring charges, going through EdgeWare Road, Park Lane and Vauxhall Bridge Road is a route that goes North-South through the center, freely. Another route goes through the zone in the North-West called the Westway.

There are no tollbooths or barriers to cross, your vehicle is spotted by the cameras around the zone and the automatic number plate recognition system takes your Vehicle Registration Number (VRN) and checks it against a database of those who have paid, exempt or registered for a 100% discount. The image of your vehicle is automatically destroyed if you have paid or are exempt but is kept and used as evidence when a fine is issued.

The Congestion Charge Payment can be done online at cclondon.com or by your mobile on the day on 0845 900 1234, however you need to register your credit or debit card first. There are selected shops and petrol stations both inside and outside of the zone and they will have a “congestion charge pay here” or a simple “epay” logo sign. Even post can be used if it is done so it is received at least 10 days before travel. There are a number of discounts available for constant use over a long period of time. A monthly charge of £136 or annually of £1,696, that will save you respectively £24 or £320.

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London Congestion Zone

The London Congestion Zone, otherwise known as the Congestion Charge Zone (CCZ), covers the center of London and is bounded by the following roads, places and tracks:

  • West Side
    Scrubs Lane (from Harrow Road Road to Westway (A40)), West London Line railway track.
  • North Side
    Little Wormwood Scrubs Recreation Ground to Barlby Road, Ladbroke, Harrow Road, Hormea Road, Westway, Gloucester Terrace, Bishops Bridge, Eastbourne Terrace, Praed Street, Sale Place, Old Maryle Road, Marylebone Road, Euston Road, Gray’s Inn Road. Swinton Street, Pentonville Road, Goswell, Wakley, City Road
  • East Side
    Great Eastern Street, Commercial Street, Leman Street, Mansell Street
  • South Side
    Northern Bank of the River Thames from Cheyne Walk, Chelsea Embankment to Grosvenor Road, Vauxhall Bridge, Kennington Lane, Newington Butts, New Kent Road, Tower Bridge Road,

There is a Google Maps view below to help visualise the congestion zone which has the following colour code:

  • Green – Western extension to the congestion zone
  • Yellow – Original and current congestion zone
  • Blue – areas where residents get discounts

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London Congestion Charges – Avoid them with a car navigation system

If you are planning to go to London first you want to know if your journey is going to take you into the London Congestion Zone, then if it isn’t, you want to make sure the journey crosses into this zone. So what car navigation system will make sure you know this? Will it warn you and offer an alternative route. Here is a product that will ensure you have and economical drive and avoid the London Congestion Charges. If you are unfortunate enough that your journey takes you into the zone then here is some useful information on how to deal with Congestion Charge Payments.

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Congestion Charge Payment by Mobile Phone

Congestion Charge Payment by mobile is the easiest of all the current methods. Once you have registered you details you just have to send a simple text message to 81099 on any day that you need to go into the London Congestion Zone (LCZ).


First a few practical points…

It is important and more economical for you if you have a mobile phone plan that doesn’t charge you for text messaging. If not, then take into account that there may be a charge by the mobile phone company for sending them. Normally however texts are included in most mobile phone plans freely up to your tariff limit.

The other thing to keep in mind is that most of the telephone system used by Transport for London is automated, so be prepared for that also.

Also important to remember that the number used for this 0845 900 1234 is not available for 24hrs a day, but is open between

  • 6am – 12:30am Sunday to Friday
  • 6am – 10pm Saturday


Finally, it all becomes a lot easier if you register first. Either online at cclondon.com or by ringing 0845 900 1234. All of this can be done on the day of travelling but why leave it to chance. Registration can be done well bofer you leave and if done online is available 24 hours a day.


The Congestion Charge Payment Registration Process

Call them first on 0845 900 1234 and give them the following details

  • Your Name
  • Your Address and Postcode
  • Your Card details (Credit card or Debit card)
  • Your Mobile Phone Number
  • Your Vehicle registration Number


You can give more than one vehicle registration number if you are likely to be using different transport to get into London but for the purposes of registration just give the one you are most likely to be using.

Also if any of these details change, for example if you are using a different phone, then you should ring 0845 900 1234 to update them so that there will be no possibility of being fined. A new vehicle registration number however can be given at the moment of payment if you wished to.
You will receive an activation text within half an hour which you must forward to 81099. Upon completing this you will be registered with the phone service and the online CCLondon.com site, so you will be able to get statements of transactions from both.

Now remember the mobile phone service is only available for paying on the day of travelling into London. It cannot be used to pay ahead of travelling or after midnight of the day of travelling.

Obviously do not be tempted to do this while you are actually driving your car.


Congestion Charge Payment on the Day of Travel

You just need to type into a text message the last 4 digits of your registered card number to 81099.

If you are using a car that you haven’t registered previously then after typing in the 4 digits of your payment card you should leave a space and type in the new vehicle registration number before sending it to 81099.

You should get a return receipt texted back to you within half an hour. It will contain a number, so do not delete the text or record it somewhere. This number again is important should anything go wrong with the transaction.

It is important that you look out for the receipt text!

If anything has gone wrong with paying then they will send you details in this text. You should either ring 0845 900 1234 to put it right or find another method of payment.

If you haven’t received the receipt text within half an hour then again something has gone wrong, either try again (you cannot pay twice in the same day so it is OK), find another method of payment or ring 0845 900 1234.

Remember you have until midnight to make the payment or it will increase to £10 after midnight.

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Congestion Charge Payment

There are several pays by which you can pay the London Congestion Charge and avoid being fined. Remember you have to pay it if you have driven within the zone during the charging hours 7am- 6pm on any weekday, Monday to Friday. It covers the whole day of driving within the London Congestion Zone no matter how many times you enter or exit it. Days you do not have to pay are the weekend, Saturday and Sunday, public and bank holidays and any days between Christmas, 25th December and New Year’s Day, 1st January. If you haven’t paid before going into the London Congestion Zone then you will be given until midnight to pay £8.

However, if you miss the midnight deadline then you can pay the day after but the fee becomes £10. Once this has happened you will only be able to pay online at cclondon.com or by phone at 0845 900 1234.


These are the methods of congestion charge payments that you can use:

Before the Journey

  • cclondon.com
  • Selected Shops and Petrol Stations

On the day of the Journey

The Next Day after the Journey

  • cclondon.com
  • Selected Shops and Petrol Stations


When using any of the systems please remember to double check the information you give and enter the correct information. Transport for London (TfL) does not accept responsibility if you have entered the wrong details. So if you have accidently entered the wrong date or registration number of your vehicle then you will not be recorded as having paid, which will result in a Penalty Charge Notice (PCN).

A common mistake is made entering these details in mixing up letters and numbers, as in 1 and I and 0 and O, the recognition of the differences between them can be worse on some mobile phones, so be careful.

It can become troublesome if any mistake is made and Transport for London will not accept the usual payments proofs like credit card receipts, bank statements or mobile phone bills because they do not contain the day you actually travelled, what the registration number of the vehicle you travelled in or what type of payment you made.

On all the systems employed by Transport for London you will get a receipt and this is important. The receipt is you proof that you made the payment, should anything go wrong so make sure you keep it, or at least keep the receipt number.

The most convenient way of dealing with the London Congestion Charge is if you are going to go to the centre of London at any time in the foreseeable future, then you can register your vehicle and credit or debit card at cclondon.com or by ringing 0845 900 1234. Record the number on your mobile ready for when you might need it. However, registering beforehand is optional; you can certainly take care of it all on the day but it does make it quicker and easier for you because you will not need to re-enter the details needed, you just need to do it once. Another advantage of registering beforehand is that you do not need to worry about sending over your payment card details, they will be stored on the system and it will be more secure.

Registration at cclondon.com can be done by following the ‘Register’ link

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